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How to Mail a Package: A Beginner’s Guide by ShipShop

5 min read

Shipping is essential to modern business, and for Canadian brands, it’s a fundamental part of connecting with customers. Whether you’re sending products, samples, or important documents, learning how to mail a package the right way can save you time, money, and headaches.

If you’re new to shipping or simply need a refresher, this guide will walk you through the essential steps to ensure your packages arrive safely, on time, and without hassle.

Key Takeaways:

  • Box Selection: Use the right size box and high-quality packing materials for safe delivery.
  • Carrier Choice: Pick the best shipping service based on your needs, such as speed, reliability, and cost.
  • Accurate Labeling: Ensure precise weights and correct addresses to avoid delays and hidden fees.
  • Tracking & Insurance: Use these options to safeguard your items and keep your customers in the loop.

Step-by-Step Guide: How to Mail a Package in Canada

1. Prepare Your Package

A. Choose the Right Box
Selecting the appropriate size box is crucial. A snug box ensures your items stay secure without rattling around. Measure your items and add some extra space for cushioning. If you’re sending fragile or oddly shaped items, you may need to get creative with your packaging.

B. Use High-Quality Packing Materials
Your package’s safety is in your hands. Use strong, durable boxes, clear packing tape, and plenty of cushioning. Whether it’s bubble wrap, peanuts, or tissue paper, cushioning prevents damage during transit and ensures your products arrive in excellent condition.

Pro Tip: Never skimp on materials! A few extra dollars on quality packing can save you from costly damage claims or returns.


2. Choose the Right Shipping Service

With multiple carriers available, selecting the right service for your package is essential for timely delivery and cost-efficiency.

A. Compare Carriers
Look at factors such as speed, price, reliability, and additional services offered. Consider the following:

  • Speed & Coverage: Some packages need to arrive quickly, while others can be sent via more affordable, slower services.
  • Price: Compare rates based on size, weight, and destination. Canada Post and other carriers offer various options.
  • Reliability: Choose a carrier with a strong reputation for on-time delivery and minimal damage.
  • Extra Services: Tracking and insurance can provide extra peace of mind.

B. Add Package Protection
While accidents don’t always happen, having package protection can save your business in the event of lost, stolen, or damaged goods. Shipping insurance helps cover the cost, ensuring a better customer experience and minimizing your financial risk.


3. Calculate Postage Rate

Accurate postage calculations protect both your bottom line and your customers.

A. Weigh Your Package
Weighing your package ensures you get the correct postage. Here’s how you can do it:

  • Small Packages: Use a bathroom or kitchen scale.
  • Larger Packages: Visit your local Canada Post outlet for precise weighing.

B. Use a Shipping Calculator
Once you know your package weight and dimensions, use a shipping calculator. Input your package details and destination postal code to see the available shipping options and rates. This will help you choose the most cost-effective option while maintaining fast delivery.


4. Create a Shipping Label

A. Online Label Creation
Most carriers, including Canada Post, allow you to create shipping labels online. This is convenient and often comes with discounted rates for high-volume shippers. Be sure to input all the correct details:

  • Recipient’s Full Name
  • Complete Address (including postal code)
  • Return Address

B. Secure the Shipping Label
Once the label is printed, ensure it’s properly attached. Use clear tape or a self-adhesive document pouch to keep the label intact and visible. Avoid covering the barcode, as it is crucial for tracking.


5. Drop Off or Schedule a Pickup

A. Drop Off Your Package
Once your package is sealed and labelled, drop it off at your nearest post office or shipping outlet.

B. Schedule a Pickup
Many carriers, including Canada Post, offer pickup services for convenience. Simply schedule the pickup online, and a courier will collect your package from your location.


6. Track Your Shipment and Stay in Touch with Customers

Once your package is on its way, tracking ensures both you and your customers can monitor its journey. Many carriers offer tracking services for peace of mind. Be sure to send your customers their tracking numbers so they can follow the delivery process.

A. Provide Tracking Information
Let your customers know when their package is on the way! Email them a tracking link, and keep communication open in case they have questions.

B. Keep Communication Open
If there are any issues during delivery or if the package is delayed, maintain open lines of communication with your customers. A quick resolution builds trust and strengthens customer relationships.


Pro Tips for Efficient Shipping

  • Consolidate Shipments: If you’re sending multiple packages to the same address, see if you can combine them to save on shipping costs.
  • Check for Volume Discounts: If you ship regularly, inquire about bulk discounts with your carrier. Many carriers offer savings for frequent shippers.
  • Use Packaging Inserts: Include a thank-you note or marketing insert inside the package to boost customer engagement.

Why Choose ShipShop for Your Shipping Needs?

At ShipShop.com, we understand how vital reliable, affordable shipping is for your business. Whether you’re a small business owner or a larger enterprise, we help you ship with confidence.

  • Convenient Online Tools: Create shipping labels and track your packages with ease.
  • Competitive Rates: We work with top carriers to offer you the best pricing.
  • Customizable Solutions: Whether you’re shipping domestically or internationally, we have flexible options for all your needs.

Shipping doesn’t have to be complicated. Follow these simple steps, and you’ll ensure a smooth, stress-free process every time. ShipShop.com is here to support you in getting your products to your customers quickly and safely.

Ready to start shipping like a pro? Sign up with ShipShop.com today!