Returns & Exchanges Without any Worries

Let ShipShop take care of your returns & exchange for your business. Get a fully-equipped returns portal, customized with your brand’s identity, that helps your customers to effortlessly handle returns and exchanges on their own. 


Once you return an item, you will get a photo and description up on your ShipShop account within the next day or two. We ship items back on a weekly basis.

Self-Service Return Portal

Transform returns into an easy process for the customers with our user-friendly self-service return portal. This innovative solution streamlines the return process, effectively minimizing the need for customer support claims. Empower your customers with hassle-free returns and elevate your brand’s reputation for exceptional service.

90% Lesser Return-related Inquiries

With our innovative returns and exchanges portal and refund manager, your customer support team will experience a significant reduction of up to 90% in return-related inquiries. Our cutting-edge system empowers your customers to effortlessly manage their own returns with a seamless step-by-step process, all in accordance with your predefined return policies.

How Returns Shipping Works

CRA Importer Number

Enter your CRA importer number

Request Return

Request return of your purchase easily with your ShipShop account


Collect your items at one of our conveniently located branches

Make Your eCommerce Shipping Platform Even More Powerful

Streamline your shipping and get your orders organized with ShipShop.

Make managing your online store a breeze by integrating and optimizing your shipping process.

Q & A

Visit our FAQ section to see answers to some of our most asked questions.

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